We Ship Only Within the United States and Puerto Rico 

• Free shipping for all orders with 2 - 5 business day delivery from shipment date
• UPS Second Day Air^® or UPS Next Day Air^® shipping available upon request at customer expense for all brands except Oskar Emil.  We do not add any additional fees--the price quoted on the order form is the exact price charged to us by UPS.
• Oskar Emil watches:  To offer our customers the best possible prices and service, we've arranged with Oskar Emil to have their chronograph watches shipped directly from their warehouse in Great Britain via Royal Mail-International Signed-For Mail.  All orders are insured.  Orders arrive in about 5 - 7 business days from shipment date, in most cases.  Shipping is still free.
• All orders are fully insured and trackable
• North Carolina residents:  6.75% state sales tax will be added to your order (sorry--it's the law!)

Please Note:

• Orders normally ship within 1 - 2 business days after we receive your payment unless otherwise specified.  We'll notify you by phone or email if your purchase is backordered.
• When your order ships, we will email you a confirmation with tracking information
• We ship to street addresses only--no P.O. boxes or APO/FPO boxes please!
• Puerto Rico residents only:  please note that you are responsible for all taxes and duties payable on your purchase.  Please consider that before you order!
• Return policy: To qualify for our Hassle-Free Guarantee,^sm  you must return purchase to us via United Parcel Post or its equivalent in its original condition within ten (10) business days of receiving it.  You are responsible for all return shipping and insurance costs.  Please send it with a note requesting your refund to the following address:

     The Hoursmith 

Merchandise Returns

2221 Meadow Hill Rd.

Winston-Salem, NC  27106-4277

• We reserve the right to use the shipping carrier we believe will provide the best combination of service, security, and cost.  Our regular shippers are the United Parcel Service, the United States Postal Service, Federal Express, and the British Royal Mail Service